WELCOME,
VIRTUOSO TRAVEL ADVISORS

WHY TRAVEL PROFESSIONALS ARE TURNING TO UMAPPED

Umapped

Simplify

Save time creating beautiful branded proposals and itineraries. The built-in database and integrations will help you manage itineraries in a fraction of the time.

Umapped

Collaborate

Plan travel in real-time with other travel professionals (agents, DMCs, Suppliers) as well as your clients.

Umapped

Visualize

Upgrade your clients' experience by sending proposals and itineraries in an interactive format: online, mobile app for iOS and Android (with offline functionality) & PDF.

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DESTINATION CONTENT

Seamlessly add destination content from Wcities covering over 700,000 global points of interest.

You can also store your own destination content in your library

FAQ BY VIRTUOSO TRAVEL ADVISORS

  • Can I import bookings from my GDS or ClientBase ResCards?

    Yes – Umapped includes integrations with ClientBase, Virtuoso Air, Sabre, Amadeus, Travelport, Apollo, Worldspan and Centrav. Direct flight bookings from airlines will be available in the future. Please let us know if there are additional system integrations you are looking for.

  • Can I attach other documents to my itinerary (from on-sites, vouchers, etc.)?

    Any PDF or Word document under 3MB can be attached to your itineraries.

  • Is there any destination content in Umapped?

    Umapped features destination content from Wcities with over 700,000 points of interest and a curated selection of experiential destination content from Approach Guides. You can also save your own content and destination guides in your library for easy re-use. Stay tuned for more destination content coming soon!

  • How will my clients access their itinerary? What if they’re not tech savvy?

    When you publish an itinerary to your client, they receive an email with a link to their itinerary online, as a PDF as the free interactive mobile app. You don’t need to be tech savvy but if your clients have any questions, they can contact mobile@umapped.com

  • I’m an independent contractor. Can I include my own branding and still access Preferred Virtuoso content?

    Yes! When you sign up select the Virtuoso host agency in the company list. Please note that access to Virtuoso content will need be approved by an Administrator from your affiliated Virtuoso agency.

  • What if I need help – is there someone I can contact?

    When you’re logged into Umapped, there is a support link at the bottom of your screen where you can find answers to FAQ. If you don’t see what you’re looking for, you can log a ticket or email support@umapped.com and someone from the Umapped support team will be in touch to help you out.

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