Privacy Policy

Umapped Inc. (“Umapped” or “we”) recognizes the need to protect the privacy of the personal information you provide us with respect to your access and use of Umapped’s website ( or through Umapped’s mobile and web applications (the website and such mobile and web applications being collectively referred to as the “Applications”).

Therefore, we have adopted this privacy policy (the “Privacy Policy”), which sets forth, among other things, the type of information that will be collected, the purpose and use of the collected information, and your rights with regard to the collected information. By accessing the Applications, you are consenting to the collection and the use of your information by Umapped, but only to the extent described herein.

We reserve the right at any time, at our sole discretion, to change or otherwise modify this Privacy Policy, and your continued access or use of these Applications signifies your acceptance of such updated or modified Privacy Policy. Please periodically revisit this website to review such updates. Please note that the last update was performed on May 24th, 2018. If the modified terms are not acceptable, please do not access or use the Applications.

  1. Protection of Your Information.

We are accountable for the information in our custody. Therefore, when we collect or use your information, we will utilize commercially reasonable safeguards to ensure its protection. It should be noted that no security procedure is currently 100% effective. Should any breach of your personal information occur, we will inform you as soon as reasonably possible.

  1. Type and Purpose of Collection.

We collect information at various points in the Applications to facilitate its use by our customers. Specifically, two types of information are collected:

  • a. Non-Personal Information: Upon accessing the Applications, certain non-personal information will be automatically collected without your knowledge or consent, such as your IP address and the referring website (“Non-Personal Information”). We use Non-Personal Information to examine our traffic and to view how our customers use the Applications. This type of information will not allow you to be personally identified. For example, we use “cookies”, which contains only certain statistical information. You can instruct your computer to inform you whenever a cookie is being sent, or you can disallow cookies through your web browser. If you do choose to disallow cookies, your experience on the Applications may be diminished, or your ability to choose some of the options on the Applications may be limited.
  • We also automatically collect certain information when you use the Applications, such as your location/GPS coordinates (if you enable this feature), a device identifier (but not the UDID), MAC address, Internet Protocol (IP) address (if using a browser), operating system, the browser type, the address of a referring site and your activity on the Applications. You can enable or disable location services when you use the Applications at anytime, through your settings. This information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned below.
  • b. Identifying Personal Information: To utilize some portions of the Applications, you must first provide personal information that will allow you to be identified (“Personal Information”). This type of information will not be collected without your consent. The purposes of the collection of Personal Information are the following:
    • i. To establish a relationship with you;
    • ii. To facilitate your service with our affiliated service providers;
    • iii. To allow us to provide to you the services requested by you or by a third party service provider, such as a travel company, hired by you;
    • iv. To anticipate and resolve problems with your service;
    • v. To understand your needs and desires vis-à-vis the Applications;
    • vi. To update you on changes to our services or products, including new promotions.

We expressly acknowledge that we will not use your Personal Information for any other purposes without your consent. The legal bases for our processing of Personal Information are primarily that the processing is necessary for providing the Applications and that the processing is carried out in our legitimate interests, which are explained above. The Personal Information we collect will vary depending on how you are using the Applications, but may include, without limitation, your address, phone number, email address, and credit card information. We will maintain your Personal Information for as long as a business need exists, or as required by applicable laws, regulations, or government orders.

  1. Rights Regarding Personal Information

On written request and subject to proof of identity, you may access the Personal Information that we hold, and ask that any necessary corrections be made, where applicable, as authorized or required by law. However, to make sure that the Personal Information we maintain about you is accurate and up to date, please inform us immediately of any change in your Personal Information.

Under the General Data Protection Regulation (“GDPR”), you may be entitled to additional rights, including: (i) the right to withdraw consent to processing where consent is the basis of processing; (ii) the right to access your Personal Information and certain other supplementary information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erasure of Personal Information about you, under certain conditions; (v) the right to demand that we restrict processing of your Personal Information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, are processing, or believe your Personal Information is inaccurate; (vi) the right to data portability of Personal Information concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vii) the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you want to learn more about your rights under the GDPR, you can visit the European Commission’s page on Data Protection at:

  1. Sharing Information.

We take steps designed to ensure that only those employees who need access to your Personal Information to fulfil their employment duties will have access to it.

We will not sell, rent or disclose to outside parties the information we collect, save and except that we may share the collected information with other parties as follows:

a. Affiliated Service Providers: We have agreements with various affiliated service providers to facilitate the functioning of the Applications, with whom we may share the information we have collected.

We are currently using the following providers: Google Maps API – ( Google Privacy Policy )

b. Friends: With your friends on the Applications with whom you want to share your moments on the Applications and according to the preferences set in your account.

c. Third Party Service Providers: If you are using the Applications in connection with services provided to you by a third party service provider such as a travel company, the organization will be entitled to provide Umapped with information regarding your itineraries along with your name and email that will be added to the information collected from you and such organization will be entitled to access all such information whether provided by it or collected from you.

d. Social Sites: With certain social networking services, if you allow such sharing through the Applications.

e. Where required by law: We may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.

f. Statistical Analysis: We may share Non-Personal Information and aggregated information with third parties for advertising or marketing purposes. No Personal Information will be shared in this manner.

g. Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets.

When we disclose your Personal Information to third parties, we take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with and these third parties provide sufficient guarantees to implement appropriate technical and organisational measures.

  1. External Links.

The Applications contains links and references to other websites. We are not responsible for the collection, use and disclosure of information, or the privacy practices of such websites, and we expressly disclaim any liability relating thereto.

  1. International Transfer.

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the Applications, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your Personal Information will at all times continue to be governed by this Privacy Policy and, if applicable, we will comply with the GDPR requirements providing adequate protection for the transfer of personal information from the EU/EEA to third country.

If you have any questions or comments about this Privacy Policy or your Personal Information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer can be reached at:

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